Submit a domestic violence report

Domestic violence is a public crime, which means it can be reported by anyone who has knowledge of the facts. It does not require a formal complaint from those involved, namely the victim.

The report can be submitted in person, by telephone or online.

Service channels

Who can submit a domestic violence report?

Anyone who has knowledge of a situation of domestic violence.

What are the documents and requirements to submit a domestic violence report?

In person:
To submit the report, you must present your identification document.

By telephone:
To submit the report, you must provide the details of your identification document.

Online:
You must authenticate on the Queixa Eletrónica portal (Electronic Complaint System Portal) using one of the following methods:

  • Digital Mobile Key (Chave Móvel Digital – CMD)
  • Portuguese Citizen Card (Cartão de Cidadão)
  • Via CTT

If you do not yet have a Digital Mobile Key, find out how to activate the Digital Mobile Key.
If you wish to use the Citizen Card, find out how to authenticate with the Citizen Card.
Find out how to create an account via CTT.