, Making a complaint to the Authority for Working Conditions (ACT) - gov.pt

Making a complaint to the Authority for Working Conditions (ACT)

If your employer is not respecting your rights and working conditions, you can make a complaint.

You can also report the situation even if you are not the person directly affected. Anonymity is always guaranteed.

Service channels

Learn where you may submit your request and what are the advantages of each channel

  • File Online 

    The cases may also be reported by other people who are not the directly affected employee. The anonymity is always ensured for all.

    Free of charge

    Fill out the form and send online to ACT through the 'Send now'

  • The cases may also be reported by other people who are not the directly affected employee. The anonymity is always ensured for all.

    Free of charge

    Complete the form and submit it to the ACT service that covers the address of your place of work

Who can making a complaint to the Authority for Working Conditions (ACT)?

Any person may file a complaint, including:

  • the employee who has been directly affected;
  • a representative of the employee, e.g. a lawyer; and
  • anyone who has witnessed the situation and wishes to make a complaint.

When can you making a complaint to the Authority for Working Conditions (ACT)?

A complaint may be made if the employer fails to comply with the law, particularly in situations relating to:

  • occupational health and safety;
  • fixed-term employment contracts;
  • You can also file a complaint for other reasons if there is evidence of a breach of labour standards.
  • inequality and discrimination at work;
  • posting of workers abroad or posting of workers to Portugal;
  • working-time duration and organisation;
  • collective representation for workers – joint action by workers through entities or mechanisms (such as trade unions) that defend their collective interests and rights;
  • undeclared or irregular work;
  • temporary work; or
  • migrant work.

What is the price to making a complaint to the Authority for Working Conditions (ACT)?

  • It is free of charge.

What are the documents and requirements to making a complaint to the Authority for Working Conditions (ACT)?

You will need to sign in using one of the following means of authentication:

  • a Digital Mobile Key (CMD)
  • a Citizen Card
  • a tax identification number (TIN), along with your password for the Tax Office website.

If you do not yet have a Digital Mobile Key, learn how to activate your Digital Mobile Key.

If you want to use your citizen card, find out how to sign in with a Citizen Card using a card reader and PIN.

How making a complaint to the Authority for Working Conditions (ACT)?

 

 

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