Request information on Telemedicine

Telemedicine consists of the integrated use of information and communication systems to share knowledge, provide services remotely and enable communication between professionals who are not located in the same geographical area. Telemedicine facilitates contact with patients and collaboration between healthcare units.

Who can request information on Telemedicine?

What is the price to request information on Telemedicine?

It's free of charge.

When can you request information on Telemedicine?

You can request information about telemedicine at any time during the opening hours of healthcare institutions.

You can also contact the SNS 24 helpline at any time and request a teleconsultation appointment. Teleconsultations can only be scheduled if they are approved by the SNS 24 helpline screening process.

Where request information on Telemedicine?

Telemedicine is available in:

Algarve

Hospitals:

  • Centro Hospitalar do Barlavento Algarvio, EPE
  • Hospital Distrital de Faro
  • Centros de Saúde: urgências cardiológicas 
  • Centro de Saúde Vila Real de Santo António
  • Centro de Saúde de Albufeira

Other institutions:

  • Centro Regional de Saúde Pública
  • Centro de Diagnóstico Pneumológico

Services:

  • Videoconferência entre os Centros de Saúde (CS) e o Hospital Distrital de Faro (HDF)
  • Videoconferência entre o Serviço de Pediatria do HDF e os Hospitais da Universidade de Coimbra
  • Videoconferência e transmissão de imagem de telemicroscópio entre o Serviço de Anatomia Patológica do HDF e o Hospital do Espírito Santo, de Évora
  • Telemetria entre o Serviço de Cardiologia do HDF e os CS de Vila Real de Santo António e o de Albufeira

Alentejo

Hospitals:

  • Hospital de Santa Luzia, de Elvas
  • Hospital do Espírito Santo, de Évora
  • Hospital José Joaquim Fernandes, de Beja
  • Hospital Doutor José Maria Grande, de Portalegre
  • Hospital de São Paulo, de Serpa

Health Centres:

  • Centro de Saúde de Castro Verde
  • Centro de Saúde de Moura
  • Centro de Saúde de Odemira
  • Centro de Saúde do Alandroal
  • Centro de Saúde de Estremoz
  • Centro de Saúde de Montemor-o-Novo
  • Centro de Saúde de Mora
  • Centro de Saúde de Reguengos de Monsaraz
  • Centro de Saúde de Vendas Novas
  • Centro de Saúde de Vila Viçosa

Services:

  • Telemedicina em Cardiologia
  • Cirurgia Geral
  • Cirurgia Pediátrica
  • Dermatologia
  • Diabetes
  • Genética Médica
  • Neuroradiologia
  • Neurologia
  • Oncologia Médica
  • Pneumologia

 Centro

Hospitals:

  • Hospital Pediátrico de Coimbra
  • Hospital Sousa Martins, da Guarda
  • Hospital Distrital da Covilhã
  • Hospital S. Sebastião, EPE, de Vila da Feira
  • Hospital S. Teotónio, EPE, de Viseu
  • Hospital Santo André, EPE, de Leiria
  • Hospital Amato Lusitano, de Castelo Branco
  • Hospital Infante D. Pedro, EPE, de  Aveiro
  • Hospital Distrital de Águeda

Health Centres:

  • Centro de Saúde de Albergaria
  • Centro de Saúde de Arouca
  • Centro de Saúde de Aveiro
  • Centro de Saúde de Castelo de Paiva
  • Centro de Saúde de Estarreja
  • Centro de Saúde de Ílhavo
  • Centro de Saúde de Murtosa
  • Centro de Saúde de Ovar
  • Centro de Saúde de Sever do Vouga
  • Centro de Saúde de Vagos
  • Centro de Saúde de Góis
  • Centro de Saúde de Mira
  • Centro de Saúde da Pampilhosa da Serra
  • Centro de Saúde de Vila Nova de Poiares
  • Centro de Saúde de Aguiar da Beira
  • Centro de Saúde de Fornos de Algodres
  • Centro de Saúde de Gouveia
  • Centro de Saúde de Meda
  • Centro de Saúde de Pinhel
  • Centro de Saúde de Vila Nova de Foz Côa

These are some of the institutions that use telemedicine. Other institutions in the North and Lisbon and Vale do Tejo regions also provide telemedicine services.

How request information on Telemedicine?

Telemedicine aims to reduce the effort required by patients and healthcare services and to decrease the use of hospital emergency departments, by allowing diagnosis and therapeutic prescriptions to be made immediately. These information and communication systems reduce transfers and the need for tests, thereby making better use of existing resources.

In terms of costs, telemedicine seeks to lower expenses related to tests, patient transport, and reimbursements to patients.

Key advantages include reducing inequalities in access to services, providing more services with fewer resources, disseminating knowledge and skills, increasing patient satisfaction, developing integrated health resources, and improving communication between professionals.

Telemedicine covers the following areas:

  • Teleradiology
  • Telecardiology
  • Telepsychiatry
  • Tele-emergency
  • Telegynecology
  • Teledialysis
  • Teleconsultation (via videoconference)

What is the deadline for the Direção-Geral de Saúde to provide information on Telemedicine and teleconsultation?

The deadline for carrying out acts and formalities by administrative bodies and private parties during the procedure is, as a general rule, 10 working days, according to Article 86 of the Code of Administrative Procedure.

In the absence of special deadlines, the deadline for the decision in the administrative procedure is, as a general rule, 60 working days, extendable up to a maximum of 90 working days, as set out in Article 128 of the Code of Administrative Procedure.