, Change the data associated with the Digital Mobile Key - gov.pt

Change the data associated with the Digital Mobile Key

The Digital Mobile Key (CMD) stores information associated with the holder when it is activated. If you need to change any information linked to your CMD, you can do so at a Citizen Spot, on the Autenticação.gov portal or by phone.

At a Citizen Spot, you can change all information associated with the CMD. For security reasons, on the Autenticação.gov portal, in the gov.pt app and by phone, it is only possible to change some of the information linked to the Digital Mobile Key.

Service channels

Learn where you can carry out the service and what are the advantages of each channel

  • Online

    Change the data in the reserved area of the Autenticação.gov portal.

    Free of charge

    You will need a Digital Mobile Key (CMD) or Citizen Card to authenticate on the Autenticação.gov.pt portal.

    This service can be done with video call support. Click on the "Support" button on the right side of the page to schedule a video call.

  • For people with active CMD and with the gov.pt application for Android, Huawei or iOS installed on a mobile phone with biometrics capabilities (facial verification or fingerprint).

    Free of charge

    (+351) 210 489 010 or Call 300 003 990, available weekdays between 9am and 6pm.

    Change

  • You can change any data associated with your CMD.

    Free of charge

    Available throughout the Citizen Spots' network.

Who can change the data associated with the Digital Mobile Key?

Anyone with an active Digital Mobile Key (CMD).

What do you need to change the data associated with the Digital Mobile Key?

There are no requirements to change your Digital Mobile Key details on the Autenticação.gov portal or at a Citizen Spot.

To change your details by phone, you need to have the gov.pt app for Android, Huawei or iOS installed on a mobile phone with biometric capabilities (facial recognition or fingerprint).

What is the support legislation?

Law No. 37/2014 – Establishes an alternative and voluntary system for authenticating citizens on public administration portals and websites, known as the Digital Mobile Key.

Ordinance No. 77/2018 – Provides the necessary regulations for the development of the Digital Mobile Key (CMD) and repeals Ordinance No. 189/2014 of 23 September

Ordinance No. 190-A/2019, of 21 June – First amendment to Ordinance No. 77/2018, of 16 March 2018, which sets out the necessary regulations for the development of the Digital Mobile Key (CMD)

Ordinance No. 312-A/2022, of 30 December – Second amendment to Ordinance No. 77/2018, of 16 March 2018, which provides for the necessary regulations for the development of the Digital Mobile Key (CMD)