Other information

Additional information

Within the scope of the Health Regulator

You can access answers to frequently asked questions related to:

  • Access to health information
  • Access of immigrants to health care in the National Health Service
  • Health cards
  • Informed Consent
  • Anticipated Health Care Directive
  • Advertising for health services
  • Complaints
  • General Data Protection Regulations
  • Conflict resolution at ERS
  • SNS Moderator Fees
  • Maximum Response Time Guaranteed (TMRG)
  • Non-emergency transport of patients in SNS
  • Medical certificate of multipurpose disability, for access to health care benefits.

Within the SNS 24 Portal

What are the main functionalities of the citizen area of the SNS 24 Portal?

At the SNS 24 Portal you can:

  • Request Exemption from Moderator Fee
  • Schedule appointments
  • Renew Chronic Medication
  • Monitor your health
  • Access the Vaccination Bulletin
  • Paperless Recipe Treatment Guides.

How to access the functionalities of the citizen area of the SNS 24 Portal?

You must access the SNS 24 portal and log in via your personal area. This is only possible with a Digital Mobile Key, a Citizen's Card (CC) or a health user number.

You can apply for a Digital Mobile Key online or in person at any Citizen's Bureau.

If you have any questions, you can also contact the SNS 24 Contact Center on 808 24 24 24.

In the field of disability and incapacity (INR)

You can access answers to frequently asked questions related to:

  • Multipurpose Disability Medical Certificate (AMIM)
  • Accessibility
  • Purchasing support products via the support product allocation system (SAPA)
  • Priority service
  • Quotas of access to public administration
  • Employment quotas for people with disabilities
  • Employment | special employment scheme for people with disabilities
  • Parking
  • Community model parking card for people with disabilities
  • Inclusive education
  • Higher education | special contingent for candidates with disabilities
  • Higher education | scholarship for students with disabilities
  • Housing
  • Housing | subsidized credit
  • Early intervention
  • Non-discrimination
  • Independent Life Support Model (MAVI)
  • Social protection
  • Social benefit for inclusion
  • Non-emergency transport of patients
  • Exemption moderating fees
  • Parenthood
  • Sports.