Travel agencies and tour operators – Deregistering
Travel agencies and tour operators must deregister on the National Tourism Registry portal within 30 working days of ceasing trading.
Service channels
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Carry out Online
Reporting the closure of a travel agency or tour operator
Who is responsible for deregistering an agency?
When must an agency be deregistered?
The person responsible for the agency must deregister on the National Tourism Registry portal within 30 working days after the agency ceases trading, is dissolved or goes into receivership.
Procedure and requirements
Procedure
To deregister the travel agency or tour operator, follow the steps below:
- Go to the National Tourism Registry portal and log in
- In your private area, select the register you need
- Choose the ‘Deregister’ option
- Fill in the reason (closure, dissolution or receivership) and state the date on which the agency ceased trading
- Confirm and submit the form
How much
Deregistering a travel and tour agency is free of charge.
Legislation, refusals, contests, claims
Legislation
- Decree-Law No 17/2018 of 8 March laying down the rules governing trading as a travel and tour agency, transposing Directive (EU) 2015/2302
- Regulation No 12/99 of 15 May laying down uniform general conditions for compulsory civil liability insurance for travel agencies and tour operators
- Statute 4/2009-R of 8 April – Uniform compulsory civil liability insurance policy for travel agencies and tour operators
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