Travel agencies and tour operators – Deregistering

Travel agencies and tour operators must deregister on the National Tourism Registry portal within 30 working days of ceasing trading.

Service channels

  • Carry out Online

    Reporting the closure of a travel agency or tour operator

Who is responsible for deregistering an agency?

A travel agency or tour operator must be deregistered by the person responsible for the agency or by a legal representative, such as a lawyer.

When must an agency be deregistered?

The person responsible for the agency must deregister on the National Tourism Registry portal within 30 working days after the agency ceases trading, is dissolved or goes into receivership.

Procedure and requirements

Documentos and requirements

No documents are required to cancel the registration of a travel agency or tour operator.

To deregister the agency on the National Tourism Registry portal, you will need to sign in using one of the following means of authentication:

  • Digital Mobile Key (CMD)
  • Citizen Card
  • Public: a tax identification number (TIN) and password to access the Tourism portal
  • Public Finance password: login details for the Tax Office website (TIN and password)

If you do not yet have a Digital Mobile Key, find out how to activate your Digital Mobile Key.

If you want to use your Citizen Card, find out how to sign in with a Citizen Card.

Procedure

To deregister the travel agency or tour operator, follow the steps below:

  1. Go to the National Tourism Registry portal and log in
  2. In your private area, select the register you need
  3. Choose the ‘Deregister’ option
  4. Fill in the reason (closure, dissolution or receivership) and state the date on which the agency ceased trading
  5. Confirm and submit the form

How much

Deregistering a travel and tour agency is free of charge.

Legislation, refusals, contests, claims

Legislation

Competent Entity

Turismo de Portugal, I.P.