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Service desks - Opening hours and closings

Espaço Cidadão Nova SBE - Citizen Lab

Address

Rua da Holanda, n.º 1
2775-405 Carcavelos

Go to Citizen Map

Business hours

Dias úteis das 9h30 às 13h e das 14h às 18h30.

Contacts

300 003 990
Contact form

Encerra aos feriados nacionais.

Activate the Digital Mobile Key

Activate the digital signature of the Digital Mobile Key

Agendamento de apoio à tradução para pedir os números de identificação fiscal, segurança social e nacional de utente (saúde) para estrangeiros

Alterar os dados associados à Chave Móvel Digital - Backoffice CMD

Applying for the European Health Insurance Card

Ativar a Chave Móvel Digital - Backoffice CMD

Cancelling a Citizen Card

Cancel the Digital Mobile Key

Change ADSE beneficiary data

Change the address on the Citizen card

Change the data associated with the Digital Mobile Key

Check the contributions made annually and your usage of ADSE

Check the monthly deductions made to ADSE

Check the status of reimbursement requests submitted to ADSE

Check your driving licence points

Confirm the change of address of the Citizen Card

Consult the ADSE usage limits

Kristin - apoios e formulários

Pay contributions directly to ADSE

Pedir o reembolso de despesas de saúde à ADSE

Renew the Citizen Card

Renovação automática da carta de condução - Informações

Renovação do Cartão de Cidadão para residentes nos concelhos em situação de calamidade

Request a criminal record certificate of an individual

Requesting a duplicate of your driving licence

Request the issuance of Obstinacy Declaration

Request the tax, social security and National Health Service identification numbers for foreigners

Revalidate the driving license

Segurança Social - Medidas excecionais de apoio às famílias afetadas pela situação de calamidade

SPMS - Marcar consulta

Submit a complaint, compliment or suggestion online – navigation support

Substituir a carta de condução

Unlock the Digital Mobile Key

View the record of ‘contraordenações’ (traffic offences)

View the tax, social security and National Health Service identification numbers for foreigners

Tell us what you think about this page

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Phone contact

Phone contact

The helplines for the gov.pt portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

Business spot helpline

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

Name The "Name" field is required.

Email Please put a valid email.

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Horário

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You have 15 minutes to access your email to complete the scheduling.

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If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

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Tell us what you think about this page

Give us your feedback Give us your opinion about the contents of this page. You can leave us a comment on what we can improve. You will not receive a reply to your comment.

Use the contact form to clarify doubts about the information and services available on this portal. * mandatory field

Did you find what you were looking for?*

Yes

No

Partially

The field is required.

Rate your experience*

Very bad Bad Acceptable Good Very good

Very bad

Very good

The field is required.

Comment

Survey Please let us know more about the information you found.

Was the information accurate?

1 2 3 4 5

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Was the information comprehensive enough?

1 2 3 4 5

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Was the language easy to understand?

1 2 3 4 5

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Was the date of the last update (publication) indicated on the page?

Yes

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I do not know

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Was the name of the authority responsible for the content published on the page?

Yes

No

I do not know

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Did the page include references or links to legal acts?

Yes

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Not relevant

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Was the information available in English?

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Answer the survey

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If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

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Email contact

You'll be forwarded to the gov.pt's contacts form.

7.0.5 - 03/12/2024