Queluz now has a Citizen Shop

17.06.2025

The new Queluz Citizen Shop opened its doors to the public on the top floor of the Municipal Market on Monday 16 June 2025. In addition to the various service counters, this shop has a Citizen Spot that allows you to deal with dozens of services at a single counter.

Services available

The Queluz Citizen Shop has several service counters where you can deal with various services:

  • Institute for Registries and Notaries (IRN): Issue and renewal of the Portuguese Citizen Card and Passport.
  • Institute for Social Security (ISS): Family allowance, supplements (elderly, dependency), sickness benefit, parenthood, special disability protection.
  • Agency for Integration, Migration and Asylum (AIMA): Residence authorisation, family reunification.
  • Sintra Town Hall: Licensing of economic activities, local accommodation, social action, certificates, payments, Citizen Card, Driving Licence, Digital Mobile Key.
  • Sintra Municipal Water and Sanitation Services (SMAS): Contracts, water and sanitation connections and inspections, membership and reinforcement of bio-waste bags.

At the Citizen Spot counter in Queluz you can deal with services from various organisations

Location and opening hours

Address

Largo do Mercado, 2745-170 Queluz

Opening hours

Monday to Friday: 9am to 4.30pm

Exceptions:

Monday to Friday: 9am to 4pm, at the AIMA, Registry (IRN) and Social Security (ISS) counters.

For more details on the services and organisations available, see the Queluz Citizen Shop page on the gov.pt portal or visit the Citizen Shop.

Source: Administrative Modernisation Agency (AMA)