Bilhete de Identidade - Informação

Phone contact

The helplines for the gov.pt portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

210 489 010

300 003 990

Business spot helpline

210 489 011

300 003 980

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

Name The "Name" field is required.

Email Please put a valid email.

Telephone The field is required.

País

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Lingua

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Subject The "Subject" field is required.

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Horário

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Email contact

You'll be forwarded to the gov.pt's contacts form.

Apply for or renew the Identity Card (Bilhete de Identidade - BI)

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Phone contact

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Email contact