Citizen Card

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Services | Schedule a service related to the Citizen Card

Set a date and time to request or renew your Citizen Card pick up the card or change the address. Avoid waiting queues and time losses. The scheduling is free of charge and it may be carried out online. We wait for you on the time and place set.

Services | Change the address on the Citizen card

If you have changed your habitual residence you must change the address on your Citizen s Card. This change must be made within a maximum of 60 days and can be done online or over the counter. When you change the address on your Citizen s Card you automatically change it at the Registry Office the T ...

Services | Activate the authentication and digital signature of the Citizen Card

Your Citizen Card allows you to authenticate yourself perform services over the Internet or sign digital documents with the same validity as a handwritten signature. To be able to use these functions of the Citizen Card you need to activate the digital certificates.

Services | Change Lifetime Identity Card information

Change Lifetime Identity Card information

Services | Request a duplicate of the pin letter

You do not have the letter with the PIN codes to pick up your Citizen Card You made an address change request and didn t receive the address confirmation letter For 90 days from the card request date or 50 days from the address change you may request a duplicate of the PIN letter free of charge. The ...

Services | Confirm the change of address of the Citizen Card

The confirmation completes the process of changing the address of your Portuguese Citizen Card. If you prefer you can confirm the change of address at a Citizen Spot or at a counter of the Instituto dos Registos e Notariado IRN .

Services | Cancelling a Citizen Card

If your Citizen Card is lost damaged or stolen you must cancel it. If you are the legal representative of a person under the age of 16 or the guardian of an accompanied adult you can also cancel their Citizen Card on their behalf.

Services | Request the temporary Citizen Card

This card is valid for 90 days and may only be request in urgent situations. It serves as an identification document while the final Citizen Card is not delivered. To hold this card you must prove that you urgently need a Citizen Card and cannot wait for the issue of the final card.

Services | Request the off-site service of Citizen Card

People who are unable to travel can use the off-site service to request a Citizen Card at home in the prison or in the hospital where they are staying. In these cases a worker from the Institute of Registries and Notaries IRN goes to the place where the person is to process the request renewal or de ...

Services | Replace documents in the “I Lost My Wallet” Desk

In this reception desk you may request the replacement of documents due to loss theft or alteration of your personal data name and address . To use this reception desk you need to schedule the service and process at least two of the following documents Citizen Card driving license single automobile ...