Contactar o Serviço de Estrangeiros e Fronteiras

Learn more about the entrance and stay of foreign citizens in Portugal.

Service channels

Learn where you may submit your request and what are the advantages of each channel
  • Contact now

    Click on the 'Contact online' button to schedule your move to the SEF service desk

     

     

    Free of charge

    At any moment

  • Contact the SEF Contact Center on weekdays between 8.00 A.M. and 8.00 P.M to schedule your trip to an assistance desk 

     

    Cost of a local call

    Call 808 202 653 (wireline) or 808 962 690 (mobile network)

     

    Contact by phone 

Who can contactar o Serviço de Estrangeiros e Fronteiras?

Any citizen.

Where contactar o Serviço de Estrangeiros e Fronteiras?

Online

On the location

  • In one of the SEF reception desks. The prior scheduling of a visit to the SEF’s reception desk must be carried out through the SEF’s Contact Centre.

By phone

Contact SEF, on business days, between 8.00 A.M. and 8.00 P.M.

Call:

  • 808 202 653, of the landline network
  • 808 962 690, of the mobile network.

It beards the cost of a local call in Portugal.

How contactar o Serviço de Estrangeiros e Fronteiras?

Online

In the Serviço de Estrangeiros e Fronteiras (SEF) (Immigration and Borders Service) website or in the Immigrant Portal.

On the location

Go to a SEF reception desk, after a prior scheduling.

By phone

Through the SEF’s Contact Centre.